Customer Testimonials
I came in for my first oil change in my Jeep Gladiator. The people were friendly and helpful. I received prompt attention and before I knew it my Jeep was ready to go. I was surprised to find out that my oil change was free and my next one is as well. What a surprise! Thank you!
Had a great experience purchasing my new car. Steven was very helpful & all the staff made the process easy. Great, down to earth people. 😊
I really wasn't sure what I was looking for when I sent by to look at used cars. Wayne Tyson was so helpful and found exactly what I was looking for in my price range. Very helpful at explaining the car's features and background. The credit manager was very helpful and easy to deal with and explained the extended warranty that I wanted to purchase. I have used their service department before and was very happy. Purchasing a car was just as great of an experience. Highly recommend.
Amazing Dealership. Very knowledgeable advisors, quick technicians. Everything is very professional, clean and hustle free. Yehor is the best advisor
I was Surprised that only 5 gallons was approved when purchasing a car. Usually cars are washed n tanks filled. Also I didn't like unexpected expenses regarding gap and definitely no paying for oil changes in advance
What an amazing experience! We woke up on vacation to a dead battery. We called the dealership and within a couple of hours, we were on the road home. Very efficient and kind. We highly recommend! Thank you for taking great care of us so quickly!
Excellent service. They had car listed incorrectly online and honored the price. Would definitely recommend
The young men who did my oil change were very kind, polite, and respectful. They took amazing care of me and in a very timely manner. Highly recommend!
Josh was very helpful. Never thought I'd ever drive a tank (it's a Ford edge, I'm just short) but it's very comfortable. I can drive it no problem. And my very first vehicle I ever bought myself. Josh made it extremely easy going over everything.
Steven was very helpful and show us all the cars available and the options online. We found the perfect car for us with his help!
Just had a mobile technician come by and do a recall service. Great guy and scheduled to suit me perfectly. Well done!
Great dealership with great people . The Express oil change is very quick . Ernest is very friendly and honest
They took care of my every need in a very timely professional manner! I was treated with a ton of respect and will definitely use them again!
Great customer service. My recall was able to be done at my house, which made it very easy and convenient.
They did good. I’m happy with the work they did and they set the electronic oil pressure thing
It was very convenient to have the mobil service tech come to your location. He was very quick and knowledgeable. If I had to bring my car to the dealership to he serviced, it wouldn’t have been easy for me to do.
Thomas was great The experience was amazing and better than most dealerships. They’re honest and trustworthy
All work is completed competently and in a timely manner. They are straight forward and honest. I drive an hour, passing two other dealerships, just to come to Foley.
Really nice that they have a warranty recall tech. come to home to perform the service.
Our new jeep needed rear shocks. My opinion the scheduling was over planned, but we were able to manage not having the jeep sooner. The job got done, and we are back on the road. We are satisfied!
There was a recall on my 2022 Ram 1500. I had not gotten around to taking in to the dealership. They surprised me with a call saying that they would come to my house to perform the action on the recall . They were on time , checked the recall and verified I needed no other issues taken care of. Very quick and painless.
I do like this dealership. I bought my vehicle in August and I love it. The salesman was really great and helpful. I had my oil changed for the first time at the dealership yesterday and I loved being able to bring my laptop and continue to work while I waited for my oil change. It was a good environment, right next to coffee, water, and nice people. The lounge area was perfect for me to continue working. I appreciated the music playlist while I worked also. The price on the oil change was higher than I expected, but I ... Read More DealerRater - Oct 30, 2026
Terrible. Didn’t reset oil life % no help with CarPlay screen quit working not good
Hi, I just wanted to make sure that everyone knows what a wonderful experience I had recently with this Dealership. I had an issue with my vehicle not shifting into neutral to be able to tow behind my motorhome as I was supposed to leave to get to our next destination. I called this dealership and spoke with Brian Norton and he had me bring it to the dealership where he immediately got it checked out and determined the issue. As quickly as he could he got my vehicle in and made the needed repairs. Brian had me back on ... Read More DealerRater - Oct 29, 2026
Very professional service dept ! Called me as soon as it was ready and explained what they had fixed.
Awesome and convenient service. No appointment needed really helped with my busy schedule. Thank you
I was looking for a Jeep and had been chatting with Carter. He was so very prompt and thorough when responding. I purchased my Jeep last Friday and couldn't be more thrilled. Thank you Carter!!
Andrew was great, very nice and made the process fast and super easy. Highly recommend.
Thanks for coming to my work to perform the recalls on my truck. Bradley was excellent in his abilities and knowledge. Keep up the great work.
Highly recommend Bradley. He was efficient and timely. He checked out my vehicle and reported to me his findings. I was very happy and pleased with this recall process! His approach and professionalism did not go unnoticed!
Service was very expensive. Much higher than other dealers. Took a long time as well.
I have had terrible experiences with a separate Sandy Sansing dealership in the past to the point that I swore never to buy a car from them again. Fast forward a decade+ and my wife founds the car that she absolutely has to have and this Sandy Sansing was the only dealership within 100m to have it. We started out by trying to negotiating online since we live over an hour away and they kept telling us that they would do their best to get the car where we would be satisfied IF we would come to the dealership. After ... Read More DealerRater - Oct 26, 2026
My schedule stays so busy, and them coming to me was the best thing they could have done! Highly recommend and excellent customer service!
Had a great experience from start to finish. Very friendly and efficient. Danielle was awesome.
Willing to give me a chance when the other Sandy Sansing turned me down and treated me like crap. Thank you Greatly Appreciated
They are the best in the whole wide world they done their best to help me getting this car with Lee on the top of the group
For the past thirty years I have used this dealership. Usually I have a good experience buying the vehicle and getting it serviced. Not this time. I waited months for recall parts to get in, then after making an appointment they could not find my paperwork. 6 hours later I called to check on my car but I got disconnected 4 times. Finally I was able to get a service agent(not the one assigned to me) and after a few minutes he told me my vehicle would be ready in an hour. My vehicle was completed and they did a good ... Read More DealerRater - Oct 24, 2026
This was simply the best car buying experience we have ever had. No fuss, no haggle. Simple. Our salesman Steven Davison was professional and attentive. Great experience. Would highly recommend.
Outstanding customer service and work done on my truck. I had a coolant valve malfunction on my RAM while on vacation. They repaired my truck within a day so that we could get back home! Thank you guys!
Just wanted to say thank you to everyone at CDJR Sandy Sansing for helping me get my truck back on the road AGAIN. Unfortunately, my RAM 1500 broke down again while my family and I were on vacation. After the great service from my previous repair I called Sandy Sansing and they were very helpful. The got me in as soon as they ... Read More DealerRater - Oct 23, 2026
The staff was really helpful and friendly. Resolved our problem in a timely manner. Would definitely use them again in the future.
This is the best experience buying a new ever! Everyone went beyond to be helpful and polite and Steven was the best sales person I have ever dealt with.
This is my 2nd Jeep I have purchased from Sandy Sansing. Andrew was our salesman and was amazing. He was kind, informed and we never felt pressured. He went over and beyond to make the deal work and made sure we had all the things we needed.
I can't believe you have the nerve to send me a survey. After charging me $5,000 for a warranty, then charging another $1,000 5 months later for a repair that was guaranteed to be covered at the time of purchase. The warranty company confirmed that we should not have had to pay for the repair. We have called and left messages. We have been told that we will hear back about the complaint. We have not. I feel like you stole $1,000 from us. We should have been given the option of aftermarket parts and taking our business elsewhere. The warranty company that ... Read More DealerRater - Oct 22, 2026
I had a wonderful experience buying my car at this dealership! Everyone was so friendly, patient, and helpful throughout the entire process. They never made me feel rushed or pressured and took the time to answer my questions and make sure I was comfortable with my decision.
I used the Express for a warranty recall issue for my Jeep Grand Cherokee. I was greeted and the process was explained,. My car was serviced and done in 15 minutes. The technician was helpful and the service efficient.
Cater was the best, help me resolve a problem with the warranty. He took the time to help me call the warranty center and resolve the problem. Great sales service.
I really enjoyed my truck buying experience! Carter was extremely knowledgeable and helpful throughout the whole experience. He keep me informed throughout the whole process!! I would highly recommend a friend to do business with them!!
Carter and Wade are very knowledgeable and courteous. And not your typical pushy sales team. So far everything is going great.
They are great to deal with and eager to help you. Will come back again.
Had an excellent experience buying a truck here last week. It was a smooth transaction from start to finish!"
My experience was very good at the dealership. After a lot of looking I feel like I definitely got the vehicle I wanted and the color and style that was perfect for me.Every one I met was very nice and knowledgeable about the vehicles.
Thank you Sarah and Don, I am very happy with my new Jeep! Outstanding customer service.
Jeep was towed to dealership after hours because of battery issues. They replaced both batteries and got the car ready for pickup the next day.
Everyone who I came in contact with was very pleasant and asked if they could help in anyway.
Friendly fast service! Nick was very welcoming and took care of us. Will Connor use you guys to keep my jeep up and going.
Very friendly, very efficient, very good work. I would certainly recommend to any of my friends.
Had an appt,some confusion if parts were in then performed recall work and got me oit.
Took my Jeep in for LOF at the drive through outside maintenance bay. Ernest and team were very professional and efficient. Thank you!
Your service advisor Robby was excellent! Work was done quickly and efficiently. I will continue to use this dealership.
We bought a new truck and we love it. The process was fast and smooth. Thank you guys for an awesome experience.
Full time rv’er broke down miles from the dealership. Worked me in and fixed my truck in a timely manner. Special thanks to Robbie Lightfoot. Thanks again.
Sandy Sansing CDJR and Andrew Heitz are the absolute best. The kindness shown to us is absolutely unmatched! Not to mention Andrew working with me (and answering all my texts!) as we worked through everything and then got us the best deal on an amazing vehicle!
The only issue I had was I pulled up to the open garage door and nobody came out so I walked in and asked if they were open. It was the next day after a hurricane and I’m sure they were short handed and no t wanting to be at work. Other than that the service was good.
Service was excellent and very efficient. Technicians were very helpful and knowledgeable. I will definitely be returning here for service in the future.
Everyone was very friendly and personal. They went out of their way to get me in the right car at the right price with a fair trade in. Cartèr's customer service as my sales rep was excellent.
Happy with it.. came for Recall/ Standad maintenance, had to stay, Robbie said it would be 4 hours which I was cool with.. not even an hour and a half later or so later,, he came and woke me up, and truck was ready.. he put 2 techs on it so took way sooner. Ruined my nap but can’t complain at all!! This is why I drive from Pensaxola, pass Hill Kelly, to here for my Service
Everyone was super helpful. Steven went out of his way to make sure we got a good deal. Would definitely recommend.
Good experience. Wade was very helpful. Asked a few items to be addressed and it was taken care of.
Josh was great my truck broke down the day before the hurricane and he helped me buy a new truck and still get my propane And gas while we waited on signing . This is my second truck from this dealership and I think the company and staff are great
Irgo was very helpful! Kept me updated every day and even called me after hours that I had left my other set of keys and wallet,
Great service even though I didn’t buy my vehicle from them. Will use them again!!
Nice and friendly had snacks while you waited. Good customer care. Excellent service, was finished when said
Great Job! In and out on an oil change. No hard up sell to buy a johnson bar!! 5 Stars guy!
They were amazing. I stopped because my truck had issues. They fix everything right away . So I could drive home.
I can’t express enough how grateful I am for the work the Sandy Sansing CDJR service department put into getting my Jeep back on the road. Matt was in constant communication throughout the entirety of the repair, never once was I left in the dark regarding the situation or the timeline I was working with. Funny enough, the Jeep functions better now than it did when it was brand new. I’m very grateful for this team, and can’t imagine taking my vehicle anywhere else to be serviced.
The customer representative was very professional and took the time to explain the issue with my truck. He stayed in contact with me during the repair and fixed the problem in a timely manner. The experience with Matt Howell was refreshing. I appreciated his recommendations and straight forward approach.
Great people. Great service. Great deals. If you’re looking for a vehicle you Can’t go wrong with CDJR foley. Josh and Jamie were awesome to work with!
When to the service center for a recall and I was in and out in less than 30 minutes. Matt has always taken great care of me.
Thomas has helped us with three cars since moving here, each transaction has been smooth and simple. He’s understanding, caring and really provides great guidance. Highly recommend the team at CDJR Foley!
Although it took a long time the van seems to be fixed. They left it clean which is important to me
Our sales rep (Lee) was great, very professional and was genuinely friendly. Not so sure about the service department, will have to wait and see. The engine light was on and was told it was fixed but it came back on and now back in the shop for evaluation
Staff was very friendly and got us in and out in good time. So glad the dealership has a separate oil change service department from major service department so we can just drop by when it’s convenient and get our vehicles serviced and back on the road.
Very nice employees. Dennis our sales rep was very responsive and gave us the information we needed. Even after we left we asked for some information and he gave it to right away.
Sandy Sansing Chrysler Dodge Jeep Ram in Foley has always been friendly, and they did a great job handling the recall on my Jeep Wrangler. The service was quick, professional, and easy from start to finish. No runaround, just good work and a staff that treats you well. I’ll keep coming back. Shorter version if you need it: Great service at Sandy Sansing CDJR in Foley. They took care of the recall on my Jeep Wrangler with no issues, and the team was friendly like always. Fast, professional, and easy to deal with. Highly recommend.
Everyone was very nice friendly and helpful with everything. I am happy with my car
Unconcerned with your problems, always willing to get you in for a costly diagnosis only to say we cant fix it or replace it with an expensive part, only to find out later it doesn't work. I've returned the same day after repair for them to say, it might be something else. The bill doesn't go away, just additional charges for those "I think it might be"? I don't like might be, or what i would call guesses. Guesses are expensive.
Brian got us taken care of quickly and painlessly! Bradley came out and took care of our recalls in house. We will definitely be reaching out to both men for our next service!
This review is for our experience in purchasing a 24 Outback. 1. They told us they had completed a 45 point inspection of the vehicle but never could provide it to us. 2. We discovered after the purchase the vehicle had a NTSA service bulletin for the rear wheel bearing which they failed to disclose. 3. There was no cabin air filter installed. 4. Engine air filter had not been changed in many months. 5. Could not get a return call from salespeople after purchase. I do not recommend using Sandy Sansing CDR in Foley AL.
We always receive good service whenever we need it at Sandy Sansing. They all are knowledgeable efficient and friendly.
Hands-down, the best experience I’ve ever had at a dealership purchasing a new vehicle. The entire team from salesmen Thomas and Josh to the new vehicle sales manager were great!
Excellent,kind and helpful service by the express service young men; Also service manager Jay!
We had some issues with the service dept but hopefully have worked through it. Everyone was not on the same page. We will see going forward.
Service department was extremely helpful took care of the issue with no problems. They were polite.
We were in town on vacation and had a fairly major issue with our Jeep. Called and got the BEST service we have ever experienced!! Tim got us in, called to find the parts needed and back on the road in just over 24 hours!!! We CANNOT recommend or give high enough praise for this service department!! We have even said if we decide to buy a new Jeep, it could very well be worth our time to drive down from OK!! Thank you TIM and the service department for helping to keep our vacation wonderful!!
Professional service and knowledge. Would recomend your service. Could improve seating in waiting area. To hard to get out of after sitting.
My overall experience with this dealership was extremely disappointing.
I initially chose the vehicle because the salesperson represented to me that it came with a warranty. That warranty was an important factor in my decision to purchase the vehicle. However, when I went to sign the paperwork, I was told that the vehicle did not actually have that warranty, which resulted in me having to purchase an additional warranty.
I was also told that the vehicle included a warranty covering the interior. Later, I was informed that it did not. After considerable confusion and back-and-forth, we were eventually able to ... Read More DealerRater - Sep 15, 2026
Had a pleasant visit with Ernest and crew for a new battery and oil and filter change with a vehicle inspection. Very professional.
Rob in service did a fantastic job getting my truck back up and running. Great service
Andrew Heitz went above and beyond to ensure the sales process was outstanding. The overall dealer experience was excellent.
We had a awesome experience, we went to the jeep dealership in Foley, just to test drive a Jeep Sahara and we ended up Leasing it. Great people to work with, from their Sales Staff to their Service Department.