Customer Testimonials
Although it took a long time the van seems to be fixed. They left it clean which is important to me
Our sales rep (Lee) was great, very professional and was genuinely friendly. Not so sure about the service department, will have to wait and see. The engine light was on and was told it was fixed but it came back on and now back in the shop for evaluation
Staff was very friendly and got us in and out in good time. So glad the dealership has a separate oil change service department from major service department so we can just drop by when it’s convenient and get our vehicles serviced and back on the road.
Very nice employees. Dennis our sales rep was very responsive and gave us the information we needed. Even after we left we asked for some information and he gave it to right away.
Sandy Sansing Chrysler Dodge Jeep Ram in Foley has always been friendly, and they did a great job handling the recall on my Jeep Wrangler. The service was quick, professional, and easy from start to finish. No runaround, just good work and a staff that treats you well. I’ll keep coming back. Shorter version if you need it: Great service at Sandy Sansing CDJR in Foley. They took care of the recall on my Jeep Wrangler with no issues, and the team was friendly like always. Fast, professional, and easy to deal with. Highly recommend.
Everyone was very nice friendly and helpful with everything. I am happy with my car
Unconcerned with your problems, always willing to get you in for a costly diagnosis only to say we cant fix it or replace it with an expensive part, only to find out later it doesn't work. I've returned the same day after repair for them to say, it might be something else. The bill doesn't go away, just additional charges for those "I think it might be"? I don't like might be, or what i would call guesses. Guesses are expensive.
Brian got us taken care of quickly and painlessly! Bradley came out and took care of our recalls in house. We will definitely be reaching out to both men for our next service!
This review is for our experience in purchasing a 24 Outback. 1. They told us they had completed a 45 point inspection of the vehicle but never could provide it to us. 2. We discovered after the purchase the vehicle had a NTSA service bulletin for the rear wheel bearing which they failed to disclose. 3. There was no cabin air filter installed. 4. Engine air filter had not been changed in many months. 5. Could not get a return call from salespeople after purchase. I do not recommend using Sandy Sansing CDR in Foley AL.
We always receive good service whenever we need it at Sandy Sansing. They all are knowledgeable efficient and friendly.
Hands-down, the best experience I’ve ever had at a dealership purchasing a new vehicle. The entire team from salesmen Thomas and Josh to the new vehicle sales manager were great!
Excellent,kind and helpful service by the express service young men; Also service manager Jay!
We had some issues with the service dept but hopefully have worked through it. Everyone was not on the same page. We will see going forward.
Service department was extremely helpful took care of the issue with no problems. They were polite.
We were in town on vacation and had a fairly major issue with our Jeep. Called and got the BEST service we have ever experienced!! Tim got us in, called to find the parts needed and back on the road in just over 24 hours!!! We CANNOT recommend or give high enough praise for this service department!! We have even said if we decide to buy a new Jeep, it could very well be worth our time to drive down from OK!! Thank you TIM and the service department for helping to keep our vacation wonderful!!
Professional service and knowledge. Would recomend your service. Could improve seating in waiting area. To hard to get out of after sitting.
My overall experience with this dealership was extremely disappointing.
I initially chose the vehicle because the salesperson represented to me that it came with a warranty. That warranty was an important factor in my decision to purchase the vehicle. However, when I went to sign the paperwork, I was told that the vehicle did not actually have that warranty, which resulted in me having to purchase an additional warranty.
I was also told that the vehicle included a warranty covering the interior. Later, I was informed that it did not. After considerable confusion and back-and-forth, we were eventually able to ... Read More DealerRater - Sep 15, 2026
Had a pleasant visit with Ernest and crew for a new battery and oil and filter change with a vehicle inspection. Very professional.
Rob in service did a fantastic job getting my truck back up and running. Great service
Andrew Heitz went above and beyond to ensure the sales process was outstanding. The overall dealer experience was excellent.
We had a awesome experience, we went to the jeep dealership in Foley, just to test drive a Jeep Sahara and we ended up Leasing it. Great people to work with, from their Sales Staff to their Service Department.
My visit was for to check a recalled item for my Gladiator. It took about an hour for them to check the item and I waited in the waiting room. The space was clean and comfortable and the people were friendly and courteous.
Terrible, terrible and again, I say terrible customer service in the service department lack of communication when dealing with the service representative. Also, the service reps never discussed a price with me, then had the nerve to catch an attitude and be rude after I made the statement of not receiving a price. I had to call several times just to receive no information on updates for my vehicle after holding my vehicle for two weeks. I randomly got an update that my vehicles done. just overall a bad experience.
Brought the Jeep in for routine maintenance and check before a road trip and Ernest Bezerra was personable, professional and honest about the wait time. ⭐️ ⭐️⭐️⭐️⭐️
They selling cars with mechanical issues and I It's difficult to fix the car
Great selection of Jeeps. Professional Sales people and Management. 3rd Jeep I have purchased with these folks. Steven is knowledgeable with inventory and Jamie is the Man to get the deal done.
My sales person straight out lied to me. Told me he could sell me a truck at a price, then when I asked it came back 10k higher. I tried calling and talking to sales manger before posting this review but got ignored. Do no trust this place, get it in writing. That was my fault for not getting it in writing.
I am from Kentucky and Sandy Sansing took care of me better than any local KY dealer has done. We went to see what was available while on vacation and ended up getting what we really wanted. Than you Wayne for spending the time with us and making this deal happen.
The team brought a truck to me over an hour away, squared away the paperwork for remote signing, and got financing options for me. Couldn’t have been easier or better. Thanks!
They got us in and taken care of in a timely manner. Happy with that
They did everything from 2 hours away from my location and brought my new vehicle to me and took my trade-in back. I easiest and smoothest car buying experience I have ever had. Dani, my sales associate was great!
Of all the vehicles that I have bought over the years, this was the best car buying experience I have ever had. I actually saw the vehicle I wanted online. I contacted the dealership through e-mail and heard back within 24 hours. After that, response was immediate for any questions I had. Ask for Dani! She was my saleswoman and she was absolutely AWESOME! We actually corresponded through text. She was prompt, informative and so easy to work with. I completed all the paperwork online, talked to them once over the phone. I live almost 3 hours from the dealership. They even ... Read More DealerRater - Sep 8, 2026
Thanks again for your prompt service of my Jeep. The experience was extremely pleasant and the staff was great to deal with.
My wife wanted a wrangler for her 70th birthday. So our awesome salesman Carter had 3 models for her to test drive, a 2014, 2024 and brand new 2026, all 2dr models. My wife said the 2014 drove as smooth as the brand new one. So we eventually choose the 2014 because she liked the color. Carter had the car detailed to perfection and my wife is extremely happy. The only negative is we picked up the car with the gas tank half full. Otherwise, great company, staff and salesman to work with. We will definitely refer our friends to Sandy Sansing in the future.
Tim was great to work with he kept us informed and finished the job early.
My truck was towed to fhe dealership because if a lighting strike to the engine compartment. I talked to Tim in the service department and he kept me abreast of what they found. He was very helpful and he discussed what they had found when the insurance agent called .
Sandy Sansing Foley was so easy to work with on the sales side when I traded my 2017 Ram for a 2025 Ram, Steven worked us a deal I couldn’t turn down. And the service team is knowledgeable, efficient, friendly and just the best to work with. This business is firing on all cylinders in the best way. I highly recommend the Sandy Sansing Foley team!
Very good service they got me right in and fixed the problem on my 24 ram
I was pleased with their service Everyone was helpful and friendly and supportive !Thanks ya’ll👍😊
Absolutely wonderful, timely and detailed oriented. It is nice to have great service near by.
I was able to get my recalls done quicker here than the dealership I bought my Ram from. I've been dealing with them since April. Thank you.
The people was very very friendly and knew all the answers to our questions thank you all
I brought my wife’s Jeep in for its routine maintenance. The service writer checked everything I had requested and their normal inspection. I had requested the cabin and engine air filters be checked. The attendant said the engine filter was not needing to be changed, I appreciated the honesty as some dealerships would have changed it and charged me for it. Turns out that a previous service location I had used in Louisiana must have removed the cabin filter and when I didn’t authorize the change left it out. I live in Louisiana but have a second home ... Read More DealerRater - Sep 2, 2026
Love The Dealership!! Sales Staff is Great. Especially Wade. Finance guys gave me plenty of options and the best rates around. Plenty of options on all of there Vehicles at the Best Prices!!
I can’t say enough good things about my experience at Sandy Sansing in Foley!!
From the time I walked in the door until I drove off in my new Cadillac, everyone was so friendly and made me feel right at home.
Daniel was absolutely wonderful and went above and beyond to make sure I was taken care of. And the finance department was on point and made everything so easy!
I LOVE my new Cadillac and honestly couldn’t have asked for a better experience. If you’re looking for a dealership that will treat you right, go see ... Read More DealerRater - Sep 1, 2026
Always receive the best service from the most helpful staff! They take time to answer all my questions and they do a thorough job.
Contacted dealer first by phone to find out if the vehicles I researched online were available.. they were. I was assigned a sales person for the next day. Test drove vehicles and made a fair deal within a couple hours without a hassle. Picked up vehicle the next day at appointment time. All in all transactions went smoothly
The two young men that did our oil change did a great job . Great customer service
The sales team was very knowledgeable about the products, which helped me tremendously in making a decision.
Go see Carter if interested in your next new vehicle! He was patient and negotiable to work a deal.
The facility was very clean and inviting. The associates were very professional and courteous, offering water and coffee. Our sales associate, Joshua Blaeser was outstanding!
Local short distance from the house no one else has worked on our vehicle always informative
Jay was awesome ! Go see them ! They took care of everything I needed ! Highly recommended
Thomas Zarro is the best this is our 2nd vehicle in 2 years and we are absolutely satisfied 110%! We came in and was treated with the utmost respect and the process went quick thank you everyone who worked with us we definitely recommend anyone stop by and check out the inventory and ride home in a new vehicle smiling and feeling great like we did !!! John and Samantha Krause
Thomas was amazing and really listened to what we were looking for in a vehicle
My first brand new truck and not just “new to me”, plus it’s a RAM 1500. My salesman, Daniel Francis was the consummate professional, making a believer out of me. He walked me through each step in the process but not without a test drive first. Explaining the lender’s risk helped me see the possibility in me owning the truck. I have a sense of ownership and responsibility, an obligation if you will that I haven't found anywhere other than Sandy Sansing CJDR. There are a lot of trucks on the road in Lower Alabama today and mine ... Read More DealerRater - Aug 29, 2026
Car had too many miles and the detailing department dropped the ball. Salesman was Great
Very difficult to reach service getting past AI operator. Service preformed in reasonable time. Went to cash out, found billed twice for one service ("AI's fault!") Got to my vehicle, found an empty juice bottle and two shop rags on the seat. Also found the discount coupon I had brought. ( If your not going to go or them, why mail them?). Driving out of the lot, I get a TPMS warning for low air pressure. Will be looking elsewhere for service...
Quick, friendly service. Great communication and even ordered us a ride share while our vehicle was being serviced
Was on vacation in Gulf Shores, Ala. & found vehicle wouldn't start on our last night. Booked resort, no car & weekend coming. Road rescue towed car to Sandy Sansing CDJR & I called the dlr early the next am as we had to be out by 11am & were 700 miles from home. Tim, in the service dept, heard our story & did a fantastic job to get our vehicle ready by our scheduled checkout time. Many thanks to Tim & the service dept for saving the day!
Great customer service every time we visit. Service department is top notch and always friendly.
Short wait on express, excellent work, did what I asked had oil change and battery check
Service was fantastic and competed quickly Easy to work with and courteous Would recommend using them
The service writer was very friendly and very helpful, they were able to answer my questions and the techs fid a great job with the inspection.
The service department was friendly and helpful during the process, both in person and with phone calls.
I give Sandy Sansing CDJR a five-rating because they let me know what to expect in terms of time and money so far and have had no unsatisfactory issues. Everyone checked in on me while I was there from the Receptionist to the Sales Manager to the Salesman who sold me the Jeep along with the Service Rep. Good job!
They helped me when I was from out of town. Check engine light came on my jeep. They told me to bring it and they worked and in and were very professional and very nice.
Went in for a routine safety recall, was told no appt necessary, as it would take about 2 hrs. After 4.5 hours it wasn’t even started on. The service manager was extremely rude. Probably won’t go back.
The show kept me well informed of my vehicle being repaired. What was the call and went above and beyond to make sure that I knew what was going on and how they were gonna fix it.
I had a recall on my Ram 1500, I was contacted by Bradley, he's a mobile tech. He showed up at my home and fixed the issue in a couple of minutes. So much easier than taking my truck to the dealership!!! Thanks Bradley, great guy.
Had a great experience with the dealer ship. Tim was awesome took very good care of me. Joshua in the sales department also made sure I was taken care of he is the best and I will continue to send him customers.
Amazing group of people very patient. They don’t rush you into purchasing. They will completely breakdown and diagnose your vehicle and explain to you. What the problem is. They just replaced my engine and for anything in the future, I will continue to go back to them.
Don't know much about the dealership but had a pleasant interaction with Mr. Lightfoot in the Service Dept.
The Foley dealership has always given great customer service. I really appreciate the addition of mobile service. Especially since the Milton CDJR experience is totally opposite! The mobile tax had great communicative and service skills. I will gladly pass along to others that live in my area to seek out the service. Have a good day.
They are prompt when they have scheduled you an appointment. The guys were very friendly.
Mobile tech was great. He came to my location and performed the needed recall issue check on my truck in a timely matter. He was in and out in 20 minutes. I also found out he can perform other things like an oil change. It was better than having to make an appointment and have to spend a half a day at the dealership.
The first time I took my jeep for service, the service mgr told me he was too busy to talk to me if I didn’t have an appt…. I was the only one there, so I left very mad. Got a check engine light this week and had to take there because it’s the closest dealer, saw a different guy there and he was very nice. So for me, it’s been a hit or miss situation.
salesmen steven and wayne worked together to give me my best new vehicle deal ever
The service center got me right on time. They notified me when my vehicle was ready. Easy process.
Great experience with the service department! Scheduling was super easy, and they were able to get my vehicle in and out quickly! Everyone was friendly and helpful! I really appreciate the efficient service!
We appreciate the quick response and speedy repair of our 2024 Jeep Wrangler while it is still under warranty. Good job!! Thanks!!
This was my first time visiting your dealership and it was a good experience. The gentleman there did a good job serving my truck. Thank you
Very professional and knowledgeable. They actually came out to fix a recall on my 2025 ram 1500. I would recommend them highly if you are in the market for a new or used vehicle.
Called for a Jeep recall. They had a mobile technician to my house within the hour to take care of it! He was awesome!
Took my '21 Jeep Wrangler Rubicon in for recall servicing, oil/filter change and tire rotation. Also was told they would do a 47 pt. Service check. When I came to pick up the service check was not completed and had to wait an additional time for them to go back and do the service check as someone had deleted this from the service order. Also paid $130 for oil change and tire rotation that seemed very high considering I had just had both done on a '24 GMC Canyon at another dealership for $90.
Had my jeep there close to two months for extended warranty work on the engine the communication was close to none existent, when I did receive a call all I heard sorry, do not have a tech to work on your jeep, waiting on warranty to approve always an excuse never a solid we have you jeep complected in a few days.
They got my recall finished in a timely manner. They were really busy and some paperwork got mixed up. Service coordinator was able to email the correct one. Thanks for a job well done even with a high work load!
Service has been excellent with warranty work for my 2026 Charger Scat Pack. We are all learning about this new model and software.
I was impressed by the speed, thoroughness, and friendliness of the techs that took care of my oil change and tire rotation.
I had two pending recall notices on a truck I purchased used at another dealership out of state. Sandy Sansing has a mobile work truck and they contacted me and came to my location to verify the recalls. A quick check of rear seat bolts and a software update through the OBDII port and everything was done in 15 minutes. Bradley was awesome! Knowledgeable and professional.
The Service Advisor, Robbie Lightfoot, scheduled the service very promptly and communicated very well on the status. Great service!
They were able to get me in quickly for a recall on my Jeep. Robbie was super helpful and kind. The technician video of my vehicle check was great to see that they are an honest dealership! I will definitely return for my next service and will refer others to Sandy Sansing CDJR for service!
Definitely the best buying experience Wade Odom was very helpful and did an amazing job
Not only did they fix the recall issue, they checked all through the entire vehicle to make sure everything was working correctly. Their employees always check to see if there’s anything they can do for us while we are waiting on our Jeep to be serviced. Keep up the great service!
Great customer service. Would definitely recommend to everyone. Service guy came to my vehicle and done in about 15 minutes
Service advisor was very friendly and not pushy at all. The time it took to complete my recall was quicker than I thought and once again, we were advised of some PM to do but, was not pushed at all.
We have owned 3 Jeep Gladiators since 2020, and purchased 2 of those (plus a 2024 Jeep Grand Cherokee Summit) at Sandy Sansing CDJR. After purchasing and putting only 700 miles on our brand new ‘2026 Jeep Gladiator, we noticed an excessive wind noise coming from the passenger front seat door/window area, along with experiencing water coming through the passenger door while taking it through the Tidal Wave car wash. We called and made an appointment, dropped it off to Matt Howell in service on Monday July 27th, 2026. Matt took down my concerns and said it could be Wednesday before it can be picked up ... Read More DealerRater - Aug 6, 2026
Tried to make a appointment twice for a recall on my jeep only to be told just drop it off for the day and when I brought it by I was asked did I have a appointment.After about 5 hours still being in the area I stopped in to check on the progress to find the car was ready but I hadn’t been notified.
Went in for an oil change. They were very friendly and courteous. they left vehicle clean but did forget to reset oil change reminder.
The team at Sandy Sansing CDJR of Foley is some of the best. Jacob is the man! Helped me know what I really "need" and what can wait. Communication was great!